Frequently Asked Questions

Find answers to common questions about our services, accounts, and policies

Ordering & Payment

How do I place an order?

You can place an order by contacting us via WhatsApp, Telegram, or Email. Simply select the account package you want, and our team will assist you with the payment and delivery process.

What payment methods do you accept?

We accept various payment methods including:

  • Cryptocurrency (USDT, Bitcoin, Ethereum)
  • Bank Transfer
  • Other methods as agreed upon
Is payment required upfront?

Yes, full payment is required before account delivery. We do not offer payment plans or post-paid services.

Do you offer bulk discounts?

Yes, we offer special pricing for bulk orders. Contact us with your quantity requirements for a custom quote.

Delivery & Accounts

How long does delivery take?

Standard Delivery: 5-30 minutes via WhatsApp or Telegram
Email Delivery: 2-4 hours
Bulk Orders: Delivery time varies based on order size

What information do I receive after purchase?

You will receive:

  • Account login credentials (email/username and password)
  • 2FA backup codes (if applicable)
  • Recovery email information
  • Profile setup details
Are the accounts phone verified?

Yes, all our accounts are 100% phone verified (PVA) using real phone numbers, making them more trusted and secure.

Can I change the account credentials?

Yes, we highly recommend changing passwords and updating security settings immediately after receiving the accounts for maximum security.

Warranty & Support

What is your warranty policy?

We offer a 30-day replacement warranty on all accounts. If an account stops working within 30 days of purchase, we will replace it free of charge.

Do you offer refunds?

Refunds are issued only if we cannot replace non-working accounts. No refunds for accounts that are misused or compromised by the buyer after delivery.

How do I contact support?

You can reach us via:
WhatsApp: +92 326 7988420
Telegram: @socialmarket87
Email: javedahmadmerani@gmail.com

What is your response time?

We typically respond within 5-30 minutes on WhatsApp and Telegram, and 2-4 hours on email.

Account Types

What types of accounts do you sell?

We offer a wide range of phone verified accounts including:

  • Social Media (Instagram, TH, TikTok, Facebook, Twitter, LinkedIn, Snapchat, Pinterest)
  • Messaging Apps (Telegram, WhatsApp Numbers)
  • Email Services (Gmail, Yahoo, Hotmail)
  • Video & Streaming (YouTube, Spotify)
  • AI Services (ChatGPT, DeepSeek, Gemini)
What is the difference between fresh and aged accounts?

Fresh Accounts: 1-30 days old, ready to use, lower trust score
Aged Accounts: 1-3 months to 1-3 years old, higher trust score, activity history, more features

Do your accounts come with 2FA?

Yes, all our accounts come with 2FA (2-Factor Authentication) enabled and backup codes included for added security.

Can I get custom usernames?

Yes, for certain platforms we offer custom username accounts. Contact us with your username requirements for pricing and availability.

Security & Privacy

Is my information secure?

Yes, we use SSL encryption for all data transmission and never store account credentials after delivery. Your privacy is our priority.

Do you share my data with third parties?

No, we do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with service providers necessary for order processing.

Are the accounts safe to use?

Yes, all our accounts are created with high-quality IPs and are safe for regular use. However, we recommend changing passwords and updating security settings after receiving the accounts.

What happens if an account gets banned?

If an account gets banned within the 30-day warranty period due to no fault of your own, we will replace it. We cannot replace accounts banned due to misuse or violation of platform terms.

Still Have Questions?

Can't find the answer you're looking for? Please contact our support team.